Slotrave Privacy Policy

Collecting and processing your personal information is an important part of delivering an optimum gaming experience at Slotrave. The casino needs to do this to provide you with all the necessary services and products. The privacy policy shows what data the brand needs from you to make all that possible.

The operator will seek your consent before collecting your personal information. While you’ll be providing some data voluntarily, the casino can automatically collect some of your details when you visit the platform. Slotrave can also obtain your information from authorized third parties, such as financial institutions, without seeking your consent.

The good news is that Slotrave is transparent about how it collects, stores, and uses your data. Rest assured that the casino uses a range of technologies and security measures to prevent cyber theft and data leaks during data processing. Before signing up at the casino, ensure you understand the privacy policy so you know what to expect.

This review of the privacy policy will help you understand how Slotrave collects, stores, and processes your data.

What Information the Casino Collects

Data collection is critical to your Slotrave gaming journey. It allows the casino to provide you with all its services. Information that the casino collects includes the following:

• Personal data: This includes identifying information such as your name, email address, physical address, phone number, and birth date.
• Transaction history: This includes details about your wagers, deposits, and withdrawals. It may also include collecting your card details and processing payments through other online payment systems.
• Traffic data: Information about the device you’re using and your website activities, including website logins, browser/device data, weblogs, and location data.

The casino obtains your personal details in various ways. While you provide most of the data voluntarily, some information is collected automatically as you continue to use the platform. How does the casino get your personal information:

• During sign-up, when you fill out the registration form.
• When you communicate with customer support.
• From surveys and customer assessments, when you participate in them.
• By use of cookies, which keep track of your activities on the website. Some of the cookies used by the casino include required, functional, and advertising cookies. The good news is that you can choose to accept or block these cookies when you visit the website.
• When you upload pictures of documents like your national ID/passport/driver’s license, utility bills, and bank statements to verify your account.
• Communicating with authorized third parties, such as financial institutions and other service providers.

How the Casino Stores and Uses the Data

You don’t need to worry about the security of your data. The casino takes great measures to ensure your data is not lost, stolen, or misused. Your data is stored in protected databases, which are regularly updated to keep the information secure. Slotrave also uses 128-bit SSL to keep your transactions safe.

You can access your account only with a unique username/ID and password. It’s up to you to ensure that the logins remain confidential and inaccessible to anyone else.

Slotrave uses your personal information to ensure you get the best possible services. Some of the ways the casino uses your data include:

1. To grant you access to games and other services, including bonuses and promotions.
2. To process your bets and payments.
3. To provide you with adequate customer assistance when setting up or managing your account.
4. To carry out verification checks.
5. To communicate with you about the available promotional offers.
6. To comply with the law, particularly with legislation regarding anti-money laundering and combating the financing of terrorism.
7. To monitor your transactions to prevent cases of fraud, illegal activities, and irregular gaming practices.
8. To analyze customer trends and market needs.
9. To conduct research and statistical analyses.

Personal Information Disclosure

Just like Slotrave seeks your consent before collecting certain information, the casino will also ask for your permission before disclosing your data. However, there may be instances where the casino doesn’t seek your consent before sharing your data. Slotrave will disclose your data when:

1. It’s required by law.
2. Data disclosure protects the interests of the company and other users.
3. Third-party service providers, such as online payment systems, need data to process transactions.
4. Complying with the relevant regulatory responsibilities stipulated by the licensing authority.
5. Data disclosure keeps you safe.
6. Helping marketing service providers to serve you better.
7. Parent companies and affiliate partners need the information to provide you with the necessary services.
8. You’re suspected of fraudulent actions like game manipulation, using stolen credit cards, money laundering, or providing false data. In such cases, the casino can make your personal details publicly available.

Data Retention

You and the casino have the power to close your player account permanently. In such an event, the casino will have to retain your data for at least 5 years as required by law. This is to ensure adherence to anti-money laundering, fraud, and other illegal activity legislation. The casino can delete your data only after 5 years have passed.

Contacting Slotrave

Slotrave allows you to contact the support team regarding the privacy policy. You can reach out if you need to:

1. Confirm that the information collected is accurate.
2. Find out how the casino intends to use your data.
3. Update and modify the information that the casino has already collected. The casino requires you to provide evidence to justify the need for these changes.
4. Prohibit the use of your personal information for marketing purposes. You can do this by opting out of marketing communications in your player account or by contacting support at support@slotrave.com.
5. File a complaint related to how the casino processes your personal information.

Disclaimer

Sharing your personal information online can be risky, as there’s no guarantee of 100% security. The operator uses third-party organizations to process your data. While the casino may have control over its privacy policy, it doesn’t have control over how third parties handle your data. You’ll therefore be sharing your data online at your own risk.